Contact

We start by listening

Tell us what your car needs.

Start with a free consultation. We review your information and help you take the next step.

Prefer to speak with us?

Enquiries are reviewed between 08:00 and 10:00.
We reply within 24 hours.

Jevnaker. Customers across Norway.

Kirkegata 2, 3520 Jevnaker
Transport can be discussed with your offer.

Diagnosis result and repair offer

Illustrative email · not a real customer case

From: EV Fenix AS <fenix@fenixas.no>

Your remote diagnosis — assessment and next step

Hello,

We have reviewed the available logs following your authorization. Here is our assessment and the proposed next step.

What we found

An explanation of relevant warnings and data, with screenshots. We also describe what still needs confirmation.

Recommended next step

A specific description of further diagnosis or repair appropriate to the findings.

Offer

Scope, price, any conditions and warranty terms are set out in the offer for your car. This example does not specify a price.

Your decision

Reply to the email if you would like to proceed. We clarify the work and arrange delivery or transport.

Kind regards
EV Fenix AS

This example shows content and sequence. The workshop supplies findings and prices for the specific case.